Does any of the Packages include a Website?
In order to have an Online Store, we must contract the Website Package that best fits your needs as Base Software, and there we can install the Online Store Software. Any of the Website Packages includes Website Design, a .com or .com.mx Domain, unlimited Web Hosting, and email accounts.
How long does the Training for using the Software for my Online Store last?
The training time for using the Software is for 1 person and is online; it lasts 4 hours and is provided in 2 sessions of 2 hours over 2 days at no additional cost. You can also rely on our tutorial videos that we are constantly uploading to our YouTube Channel.
Can I link and connect my Online Store with the Facebook platform on my Fan Page?
That’s correct, but Facebook's algorithms have changed, and this is only allowed for Fan Pages with more than 2,000 Followers.
Is there any commitment to stay?
There is no commitment to stay, but only when contracting or reactivating the Service on a monthly basis is a minimum payment of 3 months required in one lump sum.
Does SVT receive any commission for the sales I make?
Of course not.
What days and hours can I expect Technical Support?
You can count on Technical Support via Phone from Monday to Friday from 10 AM to 6 PM, Honduras time, or via WhatsApp or Email 365 days a year, 24 hours a day.